Getting Started with ChatterPi

Learn how to create and deploy AI chatbots for your website in minutes

👋 Introduction

Welcome to ChatterPi! This guide will walk you through the basic steps to create your first AI chatbot and add it to your website. ChatterPi makes it easy to build intelligent chatbots without any coding or technical expertise.

With ChatterPi, you can:

  • Create custom chatbots for customer support, sales, and more
  • Train your chatbot with your own instructions
  • Deploy your chatbot to your website with a simple embed code
  • Monitor performance and improve your chatbot over time

🤖 Creating Your First Chatbot

Getting started with ChatterPi is simple. Just follow these steps:

  1. Sign up for an account - If you haven't already, create your ChatterPi account.
  2. Log in to your dashboard - Access your dashboard at login.html.
  3. Click "Create New Chatbot" - This button is located on your dashboard.
  4. Name your chatbot - Choose a name that reflects its purpose (e.g., "Support Assistant").
  5. Select a purpose - Choose the primary purpose for your chatbot (e.g., Customer Support, Sales).
  6. Create your chatbot - Click "Create" to set up your new chatbot.
💡 Tip

Choose a descriptive name for your chatbot that clearly communicates its purpose to your users. Names like "Support Assistant" or "[Your Company] Helper" work well.

🧠 Training Your Chatbot

The key to an effective chatbot is good training. Here's how to train your ChatterPi chatbot:

Basic Training

After creating your chatbot, you'll be taken to the training section. Here you can:

  1. Add instructions - Tell your chatbot how to respond and what tone to use.
  2. Define common questions and answers - Add FAQs that your users might ask.
  3. Set a welcome message - Create the first message users will see when opening your chatbot.

Example Instructions

Here's an example of good instructions for a customer support chatbot:

You are a friendly customer support assistant for [Your Company]. Be helpful, concise, and positive in your responses. If you're asked about shipping times, explain that standard shipping takes 3-5 business days and express shipping takes 1-2 business days. When asked about returns, mention our 30-day return policy. If you don't know the answer to a question, politely suggest that the customer contact our support team at support@yourcompany.com.
💡 Tip

The more specific your instructions, the better your chatbot will perform. Include details about your products, services, policies, and how to handle different types of questions.

🔌 Adding Your Chatbot to Your Website

Once your chatbot is created and trained, you can easily add it to your website:

  1. Go to the "Integration" tab in your chatbot's settings.
  2. Copy the embed code provided in the integration section.
  3. Paste the code into your website's HTML, just before the closing </body> tag.

Example Embed Code

<script src="https://cdn.chatterpi.com/chatbot.js" data-chatbot-id="YOUR_CHATBOT_ID"></script>

Replace YOUR_CHATBOT_ID with your actual chatbot ID from the integration tab.

Placement on Your Website

The chatbot will appear as a chat bubble in the bottom right corner of your website. Users can click on it to start a conversation with your chatbot.

💡 Tip

Test your chatbot on your website after adding the embed code to ensure it appears correctly and functions as expected.

📊 Monitoring Performance

After deploying your chatbot, you can track its performance through your dashboard:

  1. Message statistics - See how many messages have been sent and received by each bot.
  2. User engagement - Track the number of unique users interacting with your chatbot.
  3. Response time - Monitor the average response time of your chatbot.

These analytics will help you understand how users are engaging with your chatbot and identify opportunities for improvement.

💡 Tip

Check your analytics regularly to ensure your chatbot is providing value to your users. If you notice low engagement or long response times, consider reviewing and enhancing your chatbot's instructions.

❓ Getting Help

If you need assistance with your ChatterPi chatbot, we're here to help:

  • Visit our Support Center for more guides and FAQs.
  • Contact our support team through the Contact page.
  • If you're logged in, you can access personalized support through your dashboard.

We're committed to helping you create successful chatbots that enhance your customer experience!